Safety & Quality
A Quality and Safety Approach to Serve You Better
Since its founding in 2001, Oxynord has been committed to maintaining the highest standards of quality and safety. As a trusted supplier of gases in Morocco, serving a wide range of industries and both public and private hospitals, we continuously strive to meet and exceed the expectations of our customers. We believe that providing the best products and services is not just about meeting industry standards but also about committing to constant improvement and delivering personalized support.
At Oxynord, our approach to quality and safety is more than just a policy—it’s a commitment that guides everything we do. We are dedicated to delivering products that meet the highest levels of purity, ensuring that our customers have access to gases that perform consistently and effectively in their operations. Furthermore, we understand the critical importance of safety in the handling and use of gases, and we make it a top priority to ensure the safe delivery and management of all products we provide.
This Commitment Goes Through
1. Exceptional Purity Levels
At Oxynord, we understand that the purity of gases is vital for many of the industries we serve, including healthcare, manufacturing, food processing, and more. We ensure that the gases we provide meet the highest standards of purity, with some products achieving a purity level greater than 99.9999%. This level of precision is crucial for industries that rely on the exact composition of gases for their processes, such as in medical applications or food preservation.
Purity is not just a matter of quality; it’s also a matter of safety. Impurities in gases can cause malfunctions in equipment or pose risks in medical settings. By maintaining rigorous quality control and testing procedures, Oxynord guarantees that the gases you receive are of the highest possible standard, ensuring both performance and safety in your operations.
2. Certified Product Range
Oxynord offers a comprehensive range of certified products, including refrigerants, industrial gases, food gases, and medical gases. Each product undergoes a stringent certification process to ensure it complies with international standards and regulations.
- Refrigerants: We supply a range of Honeywell-certified refrigerants that meet global environmental standards, including low GWP (Global Warming Potential) refrigerants that help reduce environmental impact.
- Industrial Gases: Oxynord provides gases like oxygen, nitrogen, acetylene, and argon, certified for use in various industrial processes, ensuring they meet the highest safety and quality requirements.
- Food Gases: In the food industry, the purity and quality of gases used in Modified Atmosphere Packaging (MAP) and food processing are critical. Our food gases are certified to ensure they maintain food safety and quality standards, preserving the freshness and safety of products.
- Medical Gases: For hospitals and healthcare providers, the safety and efficacy of medical gases are paramount. Oxynord’s range of medical gases, including medical oxygen and nitrous oxide, is certified to meet stringent medical standards, ensuring safe and reliable delivery for patient care.
3. Immediate Responsiveness to Specific Needs
At Oxynord, we understand that every industry and every customer has unique needs. That’s why we pride ourselves on our ability to respond quickly and efficiently to the specific requirements of each client. Whether it’s an urgent order, a need for specialized gas mixtures, or technical support, our team is always ready to provide tailored solutions.
Our 24/7 helpdesk ensures that we are available at all times to address any concerns or emergencies you may have. We know that downtime or interruptions in supply can have serious consequences, which is why we prioritize fast response times and immediate problem resolution. With Oxynord, you can trust that your needs will be met with urgency and professionalism.
4. Constant and Continuous Supply
A reliable supply chain is essential for the smooth operation of any business. At Oxynord, we are committed to ensuring a continuous and uninterrupted supply of gases to all our customers, no matter how large or small the order. We understand that delays or disruptions can have serious implications for industries that rely on a steady supply of gases, especially in healthcare and manufacturing.
Through careful planning and logistics, we make sure that our clients always have the gases they need, when they need them. We offer both scheduled deliveries and on-demand services, ensuring flexibility and convenience. Our delivery specialists are trained to handle gas cylinders with care, ensuring safety at every stage of the delivery process.
5. A Constant Concern for Safety
Safety is a core value at Oxynord. From the production and packaging of gases to their delivery and storage, we ensure that every step of the process meets the highest safety standards. Our teams undergo continuous training to stay up to date with the latest safety protocols and regulations.
We are committed to providing safe handling guidelines and ensuring that all our products are delivered and stored according to strict safety procedures. This minimizes the risk of accidents or contamination, protecting both our customers and their end users. Whether it’s ensuring the safe storage of medical oxygen or the proper handling of industrial gases, we prioritize safety at every level of operation.
6. Personalized Support Services
In addition to providing high-quality products, Oxynord offers personalized support to help our clients manage their gas supplies more efficiently. Our team of experts is always available to offer guidance on the safe handling, storage, and usage of gases. Whether it’s helping a customer choose the right gas for a specific application or providing technical support for gas installations, we are committed to delivering solutions that meet the unique needs of each client.
Continuous Improvement and Environmental Responsibility
At Oxynord, we believe that there is always room for improvement. That’s why we are committed to a process of continuous improvement in everything we do, from the quality of our products to the efficiency of our services. Our goal is to constantly enhance our performance while maintaining the highest levels of safety, health, and environmental responsibility.
We are proud to be part of an industry that is continuously evolving, and we make it our mission to stay ahead of the curve. By investing in cutting-edge technologies, sustainable practices, and the professional development of our teams, we ensure that our customers receive the best possible products and services.
Our ultimate goal is your satisfaction—whether through providing the purest gases, delivering exceptional service, or ensuring the highest standards of safety and quality.